Privacy & Policy

ICAMS Home Healthcare: Data Privacy Policy (India)

At ICAMS Home Healthcare, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Data Privacy Policy explains how we collect, use, store, and protect your data in compliance with Indian data protection laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Personal Data Protection Bill, 2019.

1. Information We Collect

We collect personal data to provide the best possible care and services. This includes:

  • Personal Identification Information: Name, address, phone number, email.

  • Health Information: Medical history, diagnoses, treatment plans, and prescriptions (collected only for healthcare services).

  • Other Data: Communication preferences, feedback, or queries.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

  • To provide healthcare services, such as scheduling, appointments, and care delivery.
  • To communicate with you about services, updates, or important health information.
  • To improve our services and website based on your preferences and feedback.
3. Sharing Your Information

We respect your privacy and will not share your personal information without your consent, except:

  • With healthcare providers or partners necessary to deliver services.

  • For legal requirements such as compliance with Indian healthcare regulations, government requests, or law enforcement.

  • With service providers who assist in managing appointments.

We will ensure that any third-party sharing is compliant with Indian data protection regulations and data-sharing agreements.

4. Your Rights and Control

As per Indian data privacy laws, you have the right to:

  • Access the personal data we hold about you.

  • Correct or update your data if it is inaccurate or incomplete.

  • Request deletion of your personal data, subject to applicable legal requirements and retention periods.

  • Opt-out of receiving marketing communications from us at any time, by unsubscribing or contacting us.

5. Cookies and Tracking

We may use cookies and similar technologies to collect information about your use of our website and services to improve your experience. You can manage cookie preferences through your browser settings, and we will ensure all data tracking complies with Indian laws.

6. Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected such information, we will take immediate steps to delete it.

7. Updates to Our Privacy Policy

This policy may be updated periodically to reflect changes in Indian data protection laws or our data handling practices. We will notify you of any material changes by posting the updated policy on our website.

8. Contact Us

If you have any questions or concerns regarding this policy or how we handle your personal data, please contact us at:

  • Email: ask.icams@gmail.com

  • Phone: +91 9945428800

  • Address: #6, Ahmed Sait Road, Pulikeshi nagar, Bangalore, 560005